Coronavirus

Please see our coronavirus pages for the latest guidance, how services are affected, and what help is available.

Request a door entry fob

Please use the form below to request replacement or duplicate fobs.  Please note that if the fob has been stolen you will be asked to provide a crime reference number.

After you have submitted the form we will reply to confirm:

  • the amount to be paid prior to issuing of a new fob where applicable
  • payment arrangements - which will be online
  • collection and return of any fob damaged/not working.

We aim to deal with your request within 2 working days.

Should you need to discuss your request with the Housing People Service, please ring the council’s main telephone number: 01753 475111.